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We will provide you with a safe environment that complies Our Commitment with guidelines issued by the Government and our local authority


✔ Arrive at the time agreed to maximise social distancing

✔ To wear your personal face mask before you enter the salon (as we will not be able to serve you unless you are wearing one.)

✔ To wash your hands or use hand sanitisers before and after each service

✔ We will not be serving refreshments

✔ We will not have magazines in the salon

✔To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating

✘ Do not come to the salon if you or anyone you live with is unwell or self-isolating

 ✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team

Image by Flavio Gasperini


✔ We have undertaken a thorough review of our salon and services

✔ We have rearranged the salon space to adhere to social distancing guidelines – Screens and wash areas available for our clients

 ✔ Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment

✔ All items of equipment will be disinfected before and after every service

✔ Disposable gowns and towels will be used at all times

 ✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible

✔ We will, if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing

Image by Anshu A


✔ All team members are trained to care for our customers in a safe, hygienic and professional manner

 ✔ We have agreed social distancing for our team in communal staff areas

✔ Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating

✔ All of our staff members have had a covid 19 test to ensure they are safe to carry out your treatment and will be monitored consciously.

Image by Kelly Sikkema


 ✔ We have reviewed our service menu and removed any that we feel will be unsafe at this time

 ✔ Our team will wear gloves, masks and aprons on the salon floor and all team members will wash their hands before and after every client interaction

✔ PPE will be replaced after every client

✔ In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction

Image by Clay Banks


✔ We will be accepting walk-ins, you must answer a few questions prior treatment.

✔ We will stagger customer appointment times

 ✔ We will greet you warmly but without a handshake or a hug

 ✔ Hand sanitiser/ washing of hands must be carried out on entry to the salon

✔ Clients must minimise what they bring to the salon as you will be asked to keep all belongings with you

✔ We have made added a clean-up service before and after each client door handles and beds will be sanitised  

✔ We ask that clients attend their appointments alone

✔ A screen will be installed at reception and other areas we feel it is needed treatment rooms etc.

 ✔ We ask that you pay using card or cashless means where possible

 ✔ You will be escorted to your stylists’ section ASAP to avoid congestion in the waiting area

✔ Waiting areas will be arranged to adhere to social distancing

Image by Ashkan Forouzani

We reserve the right to amend or adjust these guidelines based on government policy and new research to protect the safety of all our staff and clients.

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